Safeguarding consumers’ access to cash in the digital economy
The OECD published a paper that presents the impact of digitalization on access to cash and summarizes policies and measures enacted to ensure access to and acceptance of cash. Governments around the world are reacting to this decline by putting in place laws and regulations to protect access to cash for citizens. A few countries , such as New Zealand, have gone further to trial new mechanisms for operating in a 'less cash' environment, such as using multi-bank ATMs; reducing distances to shared ATMs ('smart placement');local cash recycling capabilities. Australia and UK are integrating Post Offices into their cash networks. But as cash is likely to be round for several decades, new approaches will be needed, such as rationalization of denominations and ATMs that recycle cash (which already exist but are not widely used), more use of stored value cards (SVCs), to provide 'change'.